Specific topics which are covered include amongst others:
- Motivation
- Cooperation
- Stress Management
- Communication & Information Flow
- Delegating & Empowerment
- Problem Solving
- Change Management
- Human Resources Management
- Train the Trainer
Results:
- Strongly motivated employees
- Unambiguous and clear information flow
- Constructive communication
- Stronger engagement and accountability
- More target-oriented cooperation within and between departments
- Solution-oriented approach of obstacles and conflicts
- Decrease in stress levels, less absenteeism and decrease in staff turnover
- Increase in productivity and quality &
- Objective oriented sales
In the training we use simple and immediate applicable models, we work with 3 essential progressive steps:
1st Possibility and solution oriented thinking: Awareness
2nd Objective oriented communication: Framing the message
3rd Result oriented Working: Concrete action plans (Who – What – When)
A subtle, but fundamental change of attitude: the attention & energy which we would spontaneously turn to the ‘problem’ will now be focused on the ‘solution’